Eligibility for Exchange:
Only items purchased from our website are eligible for exchange.
Items must be in their original condition, unused, and with all original packaging and tags intact.
Items must be returned within 2 days from the date of delivery to qualify for an exchange.
Exchange Process:
To initiate an exchange, please contact our customer support team at [use WhatsApp number given on site ] within 2 days of receiving your order.
Provide your order number, details of the item(s) you wish to exchange, and the reason for the exchange.
Once your exchange request is approved, you will receive further instructions on how to return the item(s) to us.
Shipping for Exchanges:
Customers are responsible for the shipping costs associated with returning the item(s) for exchange.
We recommend using a trackable shipping service to ensure that your return is received by us.
Processing Exchanges:
Once we receive the returned item(s) and verify their condition, we will process the exchange.
The new item(s) will be shipped to you within few days after we receive the returned item(s).
Non-Exchangeable Items:
The following items are not eligible for exchange: [list of non-exchangeable items, such as perishable goods, personal care items, etc.]
Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer support team within 2 days of receiving your order.
Provide your order number and details of the damaged or defective item. We will arrange for a replacement at no additional cost to you.
International Customers:
Our website currently serves only customers within with korutla city , of state Telangana, Country India. We do not accept orders or exchanges from international customers.
Contact Information:
For any questions or concerns regarding our return and exchange policy, please contact our customer support team at [use WhatsApp number given on site].